Jewson is the UK’s leading supplier of timber and building
products to the trade and general public. Croft worked with the
Jewson through merger and growth since 1980, providing systems
and peripheral support to all branch offices. Having earned the
trust Croft were requested to assist with the refurbishment of
branches to enable the business to prepare for the planned new
information system deployment. This project also covered internal
store restructure and rebranding, requiring shop fitting and civil
works as well as electrical, telephony, IT infrastructure and
peripheral replacement. As Account
Director for Jewson, I was responsible for the planning and
management of this programme. This became known as the Branch
Development Programme, which encompassed the whole life-cycle
from assistance with design, installation of equipment, integration
into the Jewson network, implementation into the business with
branch staff, provision of ongoing support and the disposal
of equipment at end of life.
While the technical content of a branch
infrastructure is not overly complex, the logistical and project
management involved with the delivery of this service at a location
anywhere in the UK; co-ordinating people and equipment, while
integrating with other trades and meeting deadlines, and ensuring
that depot opening does not get impacted, is a considerable
task. This programme was very successful and resulted in further
branch development activity for other Jewson group companies.
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